How to Create a Professional Security Page for Your Website
A security page tells prospects, customers, and security researchers how you protect their data. Learn what to include, what to avoid, and how to publish one quickly.
A security page is one of the highest-value, lowest-effort pages a company can publish. It answers the questions your security-conscious prospects are already asking, it gives your sales team a resource to share in enterprise deals, and it demonstrates to regulators that you take data protection seriously. Yet most websites either do not have one or have a page that is too vague to be useful.
This guide covers what a professional security page should contain, how real companies structure theirs, and how to get yours live without a significant time investment.
Why a security page matters
- Procurement teams and security reviewers at enterprise prospects who need to complete vendor risk assessments before signing a contract.
- Existing customers who want reassurance after a data breach makes the news — even if it was not your breach.
- Security researchers looking for your vulnerability disclosure policy before they report a finding.
- Regulators and auditors who want to understand your security posture during an audit or incident investigation.
- Journalists and analysts researching your security practices for a story or report.
NIS2 — the EU's updated network and information security directive — explicitly requires covered entities to demonstrate security practices to supervisory authorities. A security page is not a substitute for actual compliance, but it is part of showing your work.
What to include: the essential sections
### Infrastructure and hosting security
Describe where your infrastructure runs and what baseline protections are in place. This does not need to be a technical deep-dive — a clear summary is enough:
- Cloud provider and region(s) (e.g., AWS EU-West-1, Frankfurt)
- Encryption in transit (TLS 1.2 minimum, 1.3 preferred)
- Encryption at rest (AES-256 or equivalent)
- Network isolation and firewall configuration at a high level
- DDoS protection (e.g., Cloudflare, AWS Shield)
### Access controls
Explain how you control who has access to production systems and customer data:
- Multi-factor authentication requirement for all team members with production access
- Principle of least privilege — staff only have access to what their role requires
- Privileged access management for admin-level access
- Access reviews and offboarding process
### Data handling
This section bridges your security page and your privacy policy:
- Where customer data is stored (region, cloud provider)
- How long data is retained
- Data deletion process (especially relevant for GDPR Article 17 right-to-erasure requests)
- Backup frequency and retention
### Certifications and audits
- SOC 2 Type II (the most recognised in North America and increasingly in Europe)
- ISO 27001
- PCI DSS (for payment processing)
- CSA STAR
If you have not yet achieved formal certification, be honest about it. "We are currently working toward SOC 2 Type II certification, expected Q3 2026" is better than silence or vague claims.
### Vulnerability disclosure policy
A vulnerability disclosure policy (VDP) tells security researchers what to do if they discover a vulnerability in your systems. Without one, researchers do not know whether to contact you, and some will simply publish their findings publicly or sell them to bad actors.
- Scope: Which domains, apps, and systems are in scope for security research?
- Out of scope: What should researchers not test (e.g., denial-of-service, social engineering of employees)?
- Safe harbour: A statement that you will not take legal action against researchers who follow the policy.
- How to report: A dedicated email address (security@yourdomain.com) or a form.
- Response commitment: How quickly will you acknowledge a report? (48 hours is a common target.)
### Incident response
Briefly describe your incident response process — not the internal playbook details, but enough to give customers confidence:
- How you monitor for security incidents
- Your notification commitment to affected customers (e.g., within 72 hours for significant breaches, which aligns with GDPR Article 33)
- Your status page or communication channel during incidents
### Security contact
Make it trivially easy for anyone — customers, researchers, regulators — to reach your security team. A dedicated security@yourdomain.com email address is standard. Some larger companies use a PGP key for encrypted reports. Include your response time commitment.
What to avoid
- Vague claims without substance: "We take security seriously" on its own means nothing. Back every claim with specifics.
- Outdated content: A security page that lists a certificate that expired two years ago, or references an old cloud provider, actively damages trust. Assign someone to review it quarterly.
- Marketing language: Security pages are read by sceptical technical reviewers. Jargon-free factual prose beats superlatives.
- Listing every CVE you have ever patched: A vulnerability history is appropriate for a changelog, not a security page. Focus on your current posture and ongoing practices.
- Burying it: A security page that takes four clicks to find is not useful. Link to it from your footer, your pricing page, and your documentation.
Examples from real companies
Most well-known SaaS companies have solid security pages worth studying. Stripe's security page is frequently cited as a good model — it covers infrastructure, compliance certifications, data handling, and a clear vulnerability disclosure process in a structured, readable format. Cloudflare's security page goes into more technical depth, appropriate for their audience. Notion and Linear have security pages pitched at a more general business audience.
The common thread: specific, honest, updated, and easy to navigate.
How ShieldPage trust centers include a security page
Building a security page from scratch — writing the content, designing a layout, hosting it, keeping it updated — takes more time than most teams want to spend. ShieldPage's trust center product includes a security page as one of several structured sections alongside your privacy policy, accessibility statement, and compliance documentation.
- Single destination: Instead of directing security reviewers to /security, privacy teams to /privacy, and accessibility reviewers to /accessibility-statement, you have one URL that covers all of these.
- Structured sections: ShieldPage's template follows the sections outlined above, so you fill in your specifics rather than building the structure from scratch.
- Shareable: You can share a public link during a vendor assessment or sales process, or generate a password-protected version for sensitive disclosures.
- Updatable: Editing a ShieldPage trust center takes minutes, so the "assign someone to update it quarterly" task becomes realistic.
Trust centers are available on the Starter plan ($49/month) and above — Professional ($149/month) and Business ($349/month, unlimited sites).
Getting started
Write a first draft of your security page this week. Use the sections above as your outline. If you have SOC 2 or ISO 27001, upload the report or certificate. If you do not yet have certifications, be clear about where you are and where you are heading. Publish it at /security or as part of a trust center. Link to it from your footer and your pricing page.
A genuine, honest security page — even one that acknowledges work in progress — is more credible than silence or polished marketing language with no substance. Your security-conscious prospects will notice the difference.